VERSION 1.1
April 2010
Copyright © 2010 Zii Pte. Ltd. All Rights Reserved
This document contains the terms and conditions covering the sale and purchase of Zii-branded products and/or third party-branded products, and/or the license of Zii-branded software and/or third party-branded software.
APPLICATION OF TERMS AND CONDITIONS OF SALE. The following terms and conditions shall govern the sale by the entity named on the invoice ("us") that will be provided to you ("You") of product(s) and/or software sold by us ("Product(s)" and/or "Software") (e.g. Zii-branded products, Zii-branded software and/or third party-branded products and/or software). By ordering Product(s), and/or other Software using the Site or by any recipient at the designated address accepting delivery of the Product(s) and/or Software described on the invoice, You agree to be bound by and accept these terms and conditions. These terms and conditions of this Sale & Purchase Agreement represent the entire agreement between us and You, superseding any prior agreements concerning the same subject matter. We, at our sole discretion, may amend, change, modify or otherwise update the terms and conditions ("Updates") at any time without prior notice to You. Such Updates shall be effective immediately upon posting onto the Site. We urge You to check for any Updates each time You visit the Site and review them.
You shall not acquire ownership of any Software (including any portion of a Product that may constitute firmware or other software) of which You acquire possession pursuant to this Agreement. You acquire only the right to possess and to deal with the Software acquired pursuant to this Agreement, in strict accordance with the terms of the license set forth in the software license agreement. With respect to Software, any use of the terms "sale", "sold" or "purchase" in this Agreement are for convenience only, in place of the word "license", and do not supersede or change the meaning or effect of this paragraph.
VARIOUS POLICIES. BY ACCESSING THE SITE, YOU SIGNIFY YOUR AGREEMENT TO THE PRIVACY POLICY AND OTHER POLICIES FOUND ON THE SITE, WHICH ARE INCORPORATED HEREIN BY REFERENCE. PLEASE READ THESE POLICIES CAREFULLY. Certain policies below govern and are applicable to Your purchase(s) and/or other transaction(s) at the Site, including after-sale arrangements. They are hereby incorporated by reference:
You acknowledge, agree and understand that each of the above policies are subject to change from time to time and shall be deemed effective immediately upon posting such changes on the Site.
CONDITIONS OF WEB SITE USAGE. BY ACCESSING THE SITE, YOU SIGNIFY YOUR AGREEMENT TO THE CONDITIONS OF WEB SITE USAGE WHICH ARE INCORPORATED HEREIN BY REFERENCE. PLEASE READ THE CONDITIONS OF WEB SITE USAGE CAREFULLY.
MINIMUM AGE FOR INDIVIDUALS. Under the Agreement, any person who is 13 or older, or the applicable age for entering such contracts in the relevant jurisdiction (but in any event not younger than 13), may purchase Zii-branded product(s), Zii-branded software and/or third party-branded product(s) and/or software from us and/or sign up for a Zii Account to access Service(s). By agreeing to purchase from us under the Agreement, You are representing to us that You are at least 13 years of age, which is also the minimum age required to access the Site, or the applicable age.
ELECTRONIC SIGNATURES AND CONTRACT FORMATION. Your use of the Site or any of its Service(s) includes the ability to enter into agreements and/or to make transactions electronically. YOU ACKNOWLEDGE THAT YOUR ELECTRONIC SUBMISSIONS CONSTITUTE YOUR AGREEMENT TO BE BOUND BY SUCH AGREEMENTS AND TO PAY FOR TRANSACTIONS. YOUR AGREEMENT TO BE BOUND BY ELECTRONIC SUBMISSIONS APPLIES TO ALL RECORDS RELATING TO ALL TRANSACTIONS YOU ENTER INTO ON THE SITE, INCLUDING NOTICES OF CANCELLATION, POLICIES, CONTRACTS AND APPLICATIONS.
PAYMENT TERMS. Payment by credit card must be accepted by us prior to our acceptance of Your Order. Only Visa or MasterCard credit cards are acceptable. Payment is subject to the approval of the bank issuing the credit card and we shall not be liable in any way if the bank refuses to approve the payment for any reason. Prior to the purchase of any Product(s), Software or Service(s) on the Site, You must provide us with a valid credit card number and associated payment information including all of the following: (i) Your name as it appears on the card, (ii) Your credit card number, (iii) the credit card type, (iv) the date of expiration and (v) any activation numbers or CVV codes needed to charge Your card. By submitting that information to us, You hereby agree that You authorize us to charge Your card at our convenience but within thirty (30) days of credit card authorization by You or in the case of Pre-orders when it is practicable for us to do so after the inventory is available. Credit card transactions will be processed in Singapore. Certain credit card issuing banks may consider Your Order an overseas transaction and may impose an overseas transaction fee. You should check with Your credit card issuing bank for details prior to making payment. For more information, please refer to the Payment Policy.
PRICES. All prices quoted at the Site are in the currency as stated. The full price payable in respect of Your Order will be reflected in the cart summary and the invoice. If we are required by any authority to pay any tax, fee or charge in respect of Your Order, we may accordingly invoice You for the amount payable by You to us. We reserve the right to change the prices of our Products, Software and Services available at the Site(s) at any time without notice.
TAXES. You shall bear all customs duties, import duties, postal clearance and similar charges, as well as all applicable taxes (including but not limited to goods and services tax and value added tax) in the country of delivery at the prevailing rates. You may wish to refer to the tax and/or customs office(s) in the country of delivery for information on any applicable taxes and duties. Please refer to our Payment Policy for more information.
SHIPPING, HANDLING AND OTHER CHARGES. Shipping, handling and other applicable charges will be reflected separately in the cart summary and the invoice and are payable by You. These charges may vary depending on Your location. For any non-delivery of an Order that is not attributable to us (e.g. no one at the address You have designated to sign for the delivery), we may charge You for additional administrative, shipping (or other transport) and handling fees. We do not provide free shipping (or other transport) regardless of the value of the purchase. Choice of carriers for shipment and delivery remains at our sole discretion. Delivery is not available to all locations. Please refer to our Shipping Policy for more information.
ORDER CONFIRMATION. All Orders will require a valid e-mail address. Other than for Pre-orders, we will send an Order Confirmation via e-mail as an acknowledgement of Your Order. The Order Confirmation time may vary due to, without limitation, factors such as product availability, warehouse or other logistical issues and the credit card approval process. We may, at any time and without notice, cancel or limit the quantity of any Product(s) available. Where there is a limit to the quantity we supply, the new quantity will be stated on the Order Confirmation and we shall accordingly reduce the amount charged to You. Where Your Order is a Pre-order, upon our acceptance we will send You a Pre-order Confirmation ahead of charging Your credit card. For Pre-Orders, Your credit card will be charged shortly before shipment. or soon thereafter.
REFUSAL; CANCELLATION. We shall have the right to refuse any Order from You without cause or explanation, and we shall not be held liable for the refusal of any Order. An Order may not be cancelled at Your request once it has been confirmed and is being processed. Order cancellation by You shall not be permitted unless we have provided You with written authorization. Whether or not we issue a written authorization for Order cancellation shall be decided at our sole discretion. Order cancellation may be subject to further terms and conditions that may include, but are not limited to, cancellation charges. If the Product(s) delivered is found to be defective, the proper return procedure has to be followed. Please read the Limited Hardware Warranty or other warranty document accompanying the Product(s) and for Zii-branded products only, please also read our Limited Hardware Warranty Policy and Warranty Return Policy.
PROCESSING AND DELIVERY. Orders placed on a weekend or on a public holiday will not be processed until the next Business Day, subject to availability. The Product(s) that You have ordered from us will be shipped (or otherwise transported) by our appointed delivery agent. We will only deliver to the address designated by You. We will only ship or deliver to certain locations. For Pre-orders, we will use reasonable efforts to arrange to dispatch the Product(s) to You once we have sufficient inventory. Otherwise, for Orders other than Pre-orders, we will use reasonable efforts to arrange to dispatch the Product(s) to You within four (4) Business Days after the day of Order Confirmation. We do not guarantee delivery within any time frame and all deliveries are subject to alternative arrangements at our sole discretion. We will not be liable for any delayed delivery or failed delivery (e.g. detained by customs, an incorrect or incomplete address was provided or there is no one at the designated address to sign for the delivery). We do not accept delivery re-scheduling requests. Please click here for the Shipping Policy for more information.
DOWNLOADING SOFTWARE. For Software ordered, upon successful transaction including making any required payment at zii.com, You will be able to download the Software from zii.com after accepting the relevant license agreement. Should You encounter problems with downloading of the Software and require assistance, please contact Zii Contact Center.
SOFTWARE LICENSING. All Software is provided subject to the license agreement that is part of the package or displayed during the installation process. You agree to be bound by such license agreement once the package is opened, when the Software is installed or upon click-through. We do not provide any warranty for the Software. Any risks involved in downloading, installing and the use of the Software will be borne solely by You. Warranties, if any, for Software may be contained in the license agreement from the software publisher.
DATA TRANSMISSION. You acknowledge that data, including e-mail, electronic communications and personal financial data, may be accessed by unauthorized third parties when communicated between You and us, using the Internet, other network communications facilities, telephone or any other electronic means. You agree to use software produced by third parties, including, but not limited to, "browser" software that supports a data security protocol compatible with the protocol used by us. We are not responsible for notifying You of any upgrades, fixes or enhancements to any such software or for any compromise of data transmitted across computer networks or telecommunications facilities, including, but not limited to, the Internet.
AVAILABILITY. Product availability may at times be limited. Product(s) may not be available for immediate delivery. We reserve the right, without liability or notice, to revise or cease to make available any or all Product(s) or to cancel any Order. If there is any revision or cessation, we may notify You and offer an alternative Product. If an alternative Product is not accepted by You, the Order shall be deemed cancelled.
The Product models, Software and Services displayed on the Site may not be available in Your particular country or location. The reference to such Products, Software and Services on the Site does not imply or warrant that these Products, Software or Services will be available to You at Your particular location. You should check for the availability of specific Product(s), Software or Service(s) in Your area.
Our policy is to introduce new Product models, Software, Services and features from time-to-time. For this or other reasons, we may discontinue Product models, Software, Services and features at any time without notice.
PROMOTIONS. Any offer, promotion or discount is only valid in accordance with its written terms and cannot be combined with any other offer, promotion or discount.
DEPICTIONS. Actual Products may differ slightly from those depicted on the Site, box packaging or elsewhere. These depictions are intended merely for illustrative purposes.
TITLE AND RISK. Risk of loss or damage to any Product ordered and delivered under the Agreement, including the media on which any Software is reproduced (but not any copyright, trademark, patent or trade secret, or other intellectual property or proprietary rights with respect to such Software), shall pass to You upon delivery of the Product to You. Title in the Product shall not pass to You until receipt by us the full and final payment for the Product and delivery of the Product to You.
SERVICE AND SUPPORT. We will endeavor to provide You with customer and technical support. When contacted, our support personnel at the Zii Contact Center will attempt to address problems You have with Zii-branded product or Zii-branded software via e-mail. You may initiate the communication at the Zii Support Web Page. Any defect or problem encountered with any third party product(s) or software including those purchased at the Site must be referred by You directly to the product manufacturer or software publisher since the Zii Contact Center will only assist You with Zii-branded products or Zii-branded software. We may, at our sole discretion, revise our service and support programs and the terms and conditions that govern them without notice.
LIMITED HARDWARE WARRANTY FOR ZII-BRANDED PRODUCTS. THE LIMITED HARDWARE WARRANTY, IF ANY, APPLICABLE TO ANY ZII-BRANDED PRODUCT OFFERED FOR SALE ON THIS SITE IS INCLUDED IN THE DOCUMENTATION ACCOMPANYING THE PRODUCT. WE AND OUR AFFILIATED COMPANIES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FOR ALL PRODUCTS AND SOFTWARE.
WARRANTY FOR THIRD PARTY-BRANDED PRODUCTS. IF THE WARRANTY DOCUMENT ACCOMPANYING THE THIRD PARTY-BRANDED PRODUCT IS MISSING OR IF YOU WISH MORE INFORMATION, PLEASE CONTACT THE ORIGINAL MANUFACTURER, THEIR AUTHORIZED AGRENT OR VISIT THE MANUFACTURER‘S WEB.
WARRANTY RETURN. A Zii-branded product or Zii-branded accessory purchased from us that You find to be defective may only be returned by the warranty holder in accordance with the Limited Hardware Warranty accompanying the Product and our Limited Hardware Warranty Policy and Warranty Return Policy containing the required procedure for warranty returns. For a Zii-branded product or a Zii-branded accessory, the Limited Hardware Warranty, if any, and the policies are incorporated herein by reference. Any warranty return shall be sent to our authorized service center in the original packaging or according to our guidelines, with a warranty return ticket which You may obtain online at the Zii Support Web Page. The warranty provider or the service center may require proof of original purchase (i.e. copy of invoice with date of purchase from us indicated), which must then be produced. The warranty return ticket number should be clearly indicated on the shipping label that You place on the outside of the box or package that You send to the service center. All shipping (or other transport) charges and costs incurred to send a defective Product to the service center, including any insurance, duties or other fees, must be pre-paid and borne solely by You.
If You fail to send Your Product to our authorized service center in accordance with the Limited Hardware Warranty and our Limited Hardware Warranty Policy and Warranty Return Policy and the required procedure including, but not limited to, returning the Product (i) later than the lead time allowed in the warranty ticket, (ii) without a valid warranty return ticket, (iii) with a warranty return ticket with details that do not match the Product‘s details (iv) returning Product(s) without a warranty return ticket number written on the shipping label or outer packaging, or (v) returning Product(s) without proper packaging, we may elect one or more of the following: (a) refuse to accept delivery of such return, (b) charge You an administrative fee to cover processing and handling costs, (c) charge You for returning the delivery and/or other expenses incurred by us due to failure to return the Product in accordance with our Warranty Return Policy, and/or (d) if payment is not made within three (3) months, we may dispose of Your Product as we deem fit. In all cases, any payment of money by us to You subsequent to Your return of Your Product will not include the reimbursement of shipping (or other transport) charges You incur. Under no circumstances shall we refund shipping (or other transport) charges to You.
WARRANTY RETURN OF THIRD-PARTY-BRANDED PRODUCTS. IF THE WARRANTY DOCUMENT ACCOMPANYING THE THIRD PARTY-BRANDED PRODUCT DOES NOT CONTAIN WARRANTY RETURN INFORMATION, PLEASE CONTACT THE ORIGINAL MANUFACTURER OR THEIR AUTHORIZED AGENT OR VISIT THE MANUFACTURER‘S WEB SITE.
NO WARRANTY. The information and material on the Site is provided for informational and/or entertainment purposes only. Your access to and use of the Site are entirely at Your own risk. The Site is provided "AS IS" and to the maximum extent permitted by applicable law, we disclaim all representations and warranties, express or implied regarding the Site, including, without limitation, its fitness for a particular purpose, its quality, merchantability, performance, non-infringement of third party rights, accuracy, completeness or other characteristics, or the results obtained by using the Site. We do not warrant that the Site is free from bugs, viruses, errors, or other program limitations, nor do we warrant access to the Internet or any other service through the Site. Some states and countries do not allow the exclusion of implied warranties, so the above exclusions may not apply to You depending on the relevant jurisdiction. In that event, any implied warranties are limited in scope to the extent permitted by applicable law.
LIMITATION OF LIABILITY. YOU AGREE THAT YOUR SOLE REMEDY FOR OUR BREACH OF THESE TERMS AND CONDITIONS, OUR SOLE AND EXCLUSIVE MAXIMUM LIABILITY SHALL NOT IN ANY EVENT EXCEED THE TOTAL PRICE OF THE AFFECTED PRODUCT(S), SOFTWARE AND/OR SERVICE(S) PURCHASED BY YOU. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, OR EXCLUSION OR LIMITATION OF LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, SO SOME OF THE LIMITATIONS HEREIN MAY NOT APPLY TO YOU. IN THAT EVENT, RECOVERABLE DAMAGES WILL BE LIMITED IN SCOPE AND AMOUNT TO THE LEAST ALLOWABLE BY APPLICABLE LAW.
EXCLUSION OF LIABILITY. IN NO EVENT WILL WE OR ANY OF OUR DIRECTORS, OFFICERS, SHAREHOLDERS, EMPLOYEES OR AFFILIATED COMPANIES OR THE DIRECTORS, OFFICERS, SHAREHOLDERS, EMPLOYEES OF OUR AFFILIATED COMPANIES BE LIABLE TO YOU OR ANYONE ELSE FOR ANY CLAIM OR ANY DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE LOSS OR DAMAGE FOR ANY BREACH OF THESE TERMS AND CONDITIONS, INCLUDING BUT NOT LIMITED TO ANY LOSS OF PROFITS, LOSS OF SAVINGS, LOSS OF BUSINESS OR GOODWILL, LOSS OF USE REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT PRODUCT LIABILITY OR OTHERWISE, EVEN IF IT WAS FORESEEABLE OR THE POSSIBILITY OF SUCH DAMAGES WAS BROUGHT TO OUR ATTENTION.
INDEMNIFICATION. You agree to indemnify, defend and hold us and all of our agents, directors, officers, shareholders, employees, contractors, content/information providers, licensors and licensees and our affiliated companies as well as the agents, directors, officers, shareholders, employees, contractors, content/information providers, licensors and licensees of our affiliated companies, (collectively "Indemnified Parties") harmless from and against any and all liability and costs (including, without limitation, attorneys‘ fees and costs), incurred by the Indemnified Parties in connection with any claim arising out of any breach by You of these terms and conditions or the foregoing representations and covenants. You will cooperate as fully as reasonably required in the defense of any claim. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by You and You shall not in any event settle any matter without our written consent.
FORCE MAJEURE. WE SHALL NOT BE LIABLE IF WE ARE UNABLE TO PERFORM ANY OF OUR OBLIGATIONS CONTAINED IN THESE TERMS AND CONDITIONS OR ANY ORDER, TRANSACTION OR RELATED DOCUMENTS OR ANY DELAY IN PERFORMANCE, DUE TO, DIRECTLY OR INDIRECTLY, THE FAILURE OF ANY EQUIPMENT, MACHINERY, SYSTEM OF AUTHORIZATION, DATA PROCESSING OR COMMUNICATION SYSTEM OR TRANSMISSION LINK OR ANY INDUSTRIAL DISPUTE, STRIKES, LABOR DIFFICULTIES, RIOT, WAR, GOVERNMENT INTERVENTION, EMBARGOES, FLOOD, FIRE, EXPLOSION, EPIDEMICS, ACTS OF GOD, LATE DELIVERIES BY SUPPLIERS OR ANY OTHER EVENTS OR OTHER DIFFICULTIES WHICH ARE BEYOND OUR CONTROL, OR THE CESSATION OF OUR BUSINESS. QUANTITIES ARE SUBJECT TO AVAILABILITY. IN THE EVENT OF PRODUCTION DIFFICULTIES OR PRODUCT SHORTAGES, WE MAY ARRANGE SALES AND DELIVERIES AT OUR SOLE DISCRETION.
HEADINGS; INTERPRETATION. Unless the context requires otherwise:
INTELLECTUAL PROPERTY. You acknowledge that we, our affiliated companies, our suppliers and/or licensors are the owner(s) of all right, title and interest in and to the intellectual property or other proprietary rights to the Product(s), Software and Service(s), including any copyright, trademark, trade secret and patent rights therein. You shall not decompile, disassemble or otherwise reverse engineer any Product(s) or Software.
LINKS TO THIRD PARTY WEB SITES. Links to third party web sites from the Site are provided solely for Your convenience. You are advised to check the privacy policies and terms of use of those third party web sites before providing Your personal information to them. We have not reviewed these third party web sites, do not control and are not responsible for any of these web sites, their content, their privacy policies or their terms of use. We do not endorse or make any representations for these web sites, or any information, products, services or materials found therein. Access to and use of such other web sites is solely at the user‘s own risk and subject to any terms and conditions applicable to such access and use.
TERMINATION. We shall have the right to terminate any or all business transactions with You if You are in breach of any of the terms and conditions, and in addition, we shall have the right to cancel any outstanding Orders made by You, as well as exercise any other right or remedy available at law or in equity. All remedies are cumulative.
GOVERNING LAW; FORUM; LEGAL COSTS. The terms and conditions of this Agreement shall be construed and governed by the laws of the Republic of Singapore, excluding any choice of law principles. You agree that any action at law or in equity arising out of or relating to this Agreement shall be filed only or filed first in the courts located in the Republic of Singapore and You hereby irrevocably consent and submit to the non-exclusive jurisdiction of such courts for the purposes of litigating any such action. Process may be served on either party in the manner authorized by applicable law or court rule. Any court proceedings shall be conducted entirely in English. In any action or suit to enforce any right or remedy under the Agreement or to interpret any provision of the Agreement, the prevailing party shall be entitled to recover, in addition to other relief granted, reasonable attorneys‘ fees, costs and other expenses of litigation. Notwithstanding any other provision of the Agreement, we have the right to seek the remedy of specific performance of any term contained in the Agreement, or a preliminary or permanent injunction against the breach of any such term or in aid of the exercise of any power granted in the Agreement, or any combination thereof, in any court having jurisdiction thereof.
SEVERABILITY; NO WAIVER. If any provision of the Agreement, or their application to any person, place, or circumstance, is held by a court of competent jurisdiction to be invalid, unenforceable or void, its remaining provisions and such provisions as applied to other persons, places and circumstances shall remain in full force and effect. Neither our failure nor our delay in exercising, enforcing or taking action against You with respect to any of our rights or powers shall operate as a waiver of such powers or rights. No single or partial exercise by us of any of our powers or rights will preclude us from exercising such powers and rights in the future or from exercising other powers and rights.
NO THIRD PARTY RIGHTS. Nothing in this Agreement shall grant to any third party any right to enforce any term of this Agreement or to confer on any third party (except our affiliated companies) any benefits under this Agreement for the purposes of the Contract (Rights of Third Parties) Act (Cap 53B) the application of which legislation is hereby expressly excluded.
NO ASSIGNMENT. You may not assign Your rights or obligations under the Agreement without our express written consent.
NO MODIFICATION BY YOU. The Agreement may not be supplemented, altered or modified by the use of any statement(s), document(s), or material submitted by You. Any attempt to modify, supplement or amend the Agreement will be null and void unless agreed to in writing by us.
ADDITIONAL TERMS AND CONDITIONS. From time to time we may incorporate additional terms and conditions applicable to Product(s), Software or Service(s) or to specific portions or features of the Site, which may include contests, promotions or other marketing. These additional terms shall form part of the Agreement by reference. By using the Site, You agree to abide by such other terms and conditions, including (where applicable) representing to us that You are of legal age and capacity to use or participate in such Services or utilize such features. In the event of any conflict between the Agreement and the additional terms and conditions, the latter terms shall prevail with respect to Your use of that portion of the Site or the specific Service or feature.
The extent of our obligations with regard to the Product(s), Software and Service(s) (where applicable), are governed solely by the agreements pursuant to which they are provided, and nothing on the Site shall be construed to alter, amend or modify such agreements.
The Product(s), Software and Service(s) available at the Site, may at Zii‘s discretion, be changed from time to time without notice. At any time, the information and materials on the Site may be out of date. Zii makes no warranty or representation that the information and materials detailing the Products(s), Software and Service(s) are up to date.
COPY OF SALE & PURCHASE AGREEMENT A copy of this document may be printed by using Your browser‘s print function.
COMMENTS AND QUESTIONS. Comments and questions should be directed to us HERE. Please provide Your full name and contact details. If You prefer, You may write to:
Zii Pte. Ltd.
31 International Business Park
Creative Resource
SINGAPORE 609921
(Attn: Zii Contact Center - Sale & Purchase Questions)
As used in the Agreement, the following terms and phrases shall have the following meanings:
"Agreement" shall mean these terms and conditions of this Sale & Purchase Agreement together with Zii‘s Privacy Policy and any and all related agreements, schedules, policies and/or amendments.
"Business Day" shall mean Monday through Friday, excluding Saturdays, Sundays or public holidays in Singapore.
"Electronic Submission" shall mean anything that You agree to provide to us while visiting the Site, including, but not limited to, the Order submitted by You to us.
"E-mail address" shall mean the e-mail address that is used for registration by a User when setting up a Zii Account.
"Invoice" shall mean the invoice issued by us to You indicating the price of the Product(s), Software and/or Service(s) and which is Your proof of the transaction.
"Limited Hardware Warranty" shall mean the limited hardware warranty accompanying certain Zii-branded products whose terms will take precedence over the terms in the Limited Hardware Warranty Policy at the Site.
"Limited Hardware Warranty Policy" shall mean the limited hardware warranty policy posted on zii.com applying only to Zii-branded products. The terms of any warranty statement accompanying a Product will take precedence over the online policies.
"Order" shall mean an electronic order placed on zii.com by You in accordance with the Agreement, including where the context permits any Pre-order.
"Order Confirmation" shall mean the order confirmation issued by us to You, indicating receipt of Your Order excluding any Pre-order.
"Pre-order" shall mean any order placed on zii.com by You in accordance with the Agreement that is unavailable for immediate delivery.
"Pre-order Confirmation" shall mean the confirmation issued by us to You, indicating receipt of Your Pre-order.
"Product" shall mean any product or accessory listed at the Site that we agree to supply to You under these terms and conditions.
"Service" shall mean any service available at the Site or relating to Product(s) (including without limitation warranty and telephone support services) that we agree to supply to You based on these terms and conditions and/or any additional terms and conditions.
"Site", "Site(s)", "Sites" shall mean any of our web sites at zii.com, ziilabs.com and/or our and our affiliated companies‘ other Zii web sites but not the other web sites of our affiliated companies or web sites of third parties.
"Software" shall mean any software product including, without limitation, operating systems, bundled software as well as standalone software.
"User" shall mean any individual or a group of users with a registered Zii Account, or one who has purchased Product(s) or Software from the Site or a visitor to the Site(s).
"Warranty Return Policy" shall mean the warranty return policy posted on zii.com.
"Zii Account" shall mean an account created at the Site(s) to: (i) purchase Product(s) and/or Software and/or (ii) access Service(s) at the Site(s).
"Zii-branded product" shall mean any product or accessory which carries the Zii trademark that is available at the Site(s).
"Zii-branded software" shall mean any software which carries the Zii trademark that is available at the Site(s).