We accept the following payment methods for purchases on zii.com:

• Visa
• MasterCard 
• Zii$
• Paypal
• Telegraphic Transfer

Please note that Zii$ payment is currently available only for ZiiLife services.

We will still service your product if the original warranty was valid when the warranty return ticket is issued. Thereafter, the product will be covered with a one-off limited warranty extension, starting from the date the serviced product is dispatched from the service center.

The serviced product will be covered by the remaining period of the original warranty, or a one-off limited warranty extension, whichever is longer. The one-off limited warranty extension starts on the day the serviced product is dispatched from the service center.

Purchases valued under US$10 can only paid for with Zii$ credits. Payment by credit card or a combination of credit card and Zii$ payment is only applicable when the total value of your purchase exceeds US$10.

However, a ZiiLife Beta Plan (US$7.95) can only be bought using credit card.

Please see the out-of-warranty fees schedule below:

For Singapore: Goods and Services Tax (GST) is applicable.

Zii.com uses security measures such as Verified by Visa (VbV) and Card Verification Code (CVC) or Card Verification Value Code (CVV code). In addition, all credit card transactions are processed by SSL secured web pages.

Yes. You may raise a warranty return request, from the Warranty and Returns Page

1.Log in to the Zii Support Web Page.
2.Click Warranty & Returns.
3.From there, click Proceed, enter your product serial or tax invoice number (Access your Zii "My Account" > "Order History" to get your tax invoice number).
4.Click View to select the product. The Warranty Information panel will show you the selected product's warranty status.

The period of limited warranty coverage may vary according to the product and regions. Coverage starts from the date you receive the product. Please refer to the limited warranty terms and conditions in your product packaging and/or the product information web page at Zii.com.

No, you will not be able to change your payment mode or credit card details once your order is submitted. Go to My Account to add another credit card for future orders.